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Information Technology > IT Management

Browse through our extensive list of free IT Management magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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Microsoft Excel 2013-- Quick Reference Guide This Microsoft Excel 2013 Quick Reference provides shortcuts, tips, and tricks for the..
Situation Awareness for Disaster Management in the Information Age This white paper looks at how advancements in information systems can..
Cisco Certifications Covers a lot of technologies with expertise levels ranging from entry-level to advanced. Find out how these..
SQL Antipatterns: Avoiding the Pitfalls of Database Programming Bill Karwin has helped thousands of people write better SQL and build..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
Driver Vehicle Inspection Reporting: Pitfalls and Opportunities For companies with small private fleets, ranging anywhere from one to a few..
The Essentials of IT Management Kit Download this kit to learn everything you need to know about IT Management...
The Great Debate: One Integrated Business System VS. Siloed Applications Strategies and real life use cases on how to avoid the pitfalls..
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
Epic Consequences - DIY vs. Selectively Outsourcing BC/DR Learn why you need expert help rather than relying solely on a DIY approach to..
The Essentials of the Cloud - Includes the Free Demystifying The Cloud eBook Download this kit to learn everything you need to know about..
Six Barriers to Cloud and How to Overcome Them Learn six common objections to cloud and how the right converged cloud system can overcome..
Sete mitos da RD da virtualização À medida que os departamentos de TI em todo o mundo adotam mais tecnologias virtuais e de..
The Essentials of the Cloud - Free Kit Download this kit to learn everything you need to know about the Cloud...
The Official Samba-3 HOWTO and Reference Guide 2nd Edition Fully Updated to Reflect Major Improvements and Configuration Changes in..
12 Hiring Manager Secrets to Getting the IT Job You Want Learn how you can make yourself a more attractive candidate now with PrepLogic's..
How to Enjoy Huge Savings on Your Current Business Phone System NOW The business phone system that you choose for your company will set the..
7 Vital Ways HR Services Can Contribute To Your Bottom Line Just how much more efficient can a professional HR service make your business?..
Medical Product Outsourcing Is the only global magazine dedicated to the growing trend of medical device and in-vitro diagnostics outsource..
Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
How to Get ITIL Done Discusses common hazards, ITIL as best practices, and what you need to know about implementing ITIL and making it a..
Selection Criteria for Remote Support Tools Find out 10 critical selection criteria to use when evaluating remote support platforms, and..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..
The Ideal Security Patch Process - an ITIL-based, Best Practices White Paper Would you know what the ideal patch process looks like?..
The Growing Importance of E-Discovery on Your Business Explores the challenges e-discovery presents to IT departments, and guidelines for..
Web Form Design Best Practices- Free Video Training Tutorial In this course, interaction designer Luke Wroblewski shows how to create web..
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and..
SaaS Economics: The Safe Bet is No Longer the Smart Bet Learn how to reduce IT maintenance and infrastructure costs with a SaaS ITSM..
Monitoring and Managing Distributed Retail Locations Managing the IT systems and networks that connect the multiple offices and stores found..
ITIL for the Midsized Business SMBs experience challenges inherently different than large enterprises. Core ITIL best practices can improve..
Improving Customer Support and Help Desk Efficiencies Read this white paper to understand the problem with relying solely on self-service..
Symantec DLP for Tablets: An Intelligent Security Decision DLP solutions designed specifically for tablets and other tablets may provide the..
Electronic Lab Notebook Speeds Drug Discovery Find out how Millennium's ELN empowers chemists and biologists...
Rationalize Applications Across the IT Portfolio IT professionals need to address growing technology demands from both the business and..
Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions Discover how to solve the need for..
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL Best Practices, and how..
Four Steps to Developing a Service Management Strategy for Midsized Business Discusses the progression of businesses from small to midsize..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
Spazio File Audit & Control: Definition & Benefits Learn how senior managers and executives are exploring ways to reducing complexity of..
Best Practices Guide for Outsourcing Your Human Resources Functions Outsourcing can be a viable management strategy for many companies...
The Importance of a Print Management Strategy – And Why it Matters Executive Management: learn how to control expenses by outsourcing the..
Why Software as a Service Makes Sense in a Slow Economy Learn how a hosted model reduces the need for capital and makes spend more..
Top 5 Reasons to Replace your Remote Support Tool Why your existing remote support tool may not be keeping pace with the changing needs of..
The Executive Buyer's Guide to Project Portfolio Management The Innotas Executive Buyer's Guide provides you with a concise overview of..
Actual Storage Utilization and Your IT Bottom Line Now more than ever, IT managers must spend carefully to keep from negatively impacting..
How to Optimize IT Performance with End User-Based Solutions Gain critical information on servicing your business optimally by learning how..
Windows 7 Tips and Tricks- Free Video Training Tutorial In Windows 7 Tips and Tricks, author David Rivers shares tips and shortcuts for..
The Business Case for Project Portfolio Management This white paper presents CIOs and IT executives with best practices and real-world..
Wisdom of Crowds™ Business Intelligence Market Study®, 2012 This analyst report provides a wealth of information and analysis - offering..
What's the Secret to Getting PPM Easily and Affordably in Four Weeks? Many organizations recognize the need for a project and portfolio..
Using Technology to Increase Small Business Productivity Learn how you can save time and money by using these four technology trends to..
Performance Management Without Biases Today's organizations require a best-of-breed performance management platform...
Make Support Social: Turn Customer Engagement into Customer Success This paper for Customer Service Professionals examines trends in social..
Windows 8 Five Minutes at a Time--Free Sample Chapter The perfect Windows 8 guide for today's busy learners..
Total Support: Achieving Sustainable Business Growth with a Remote Support Solution Explore how IT and Support departments can now be viewed..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL best practices, and how..
Taking the "Entitlement" Out of Enterprise Software Learn about lower cost models and new maintenance options to help reassess your IT..
Implementing CIFS: The Common Internet File System The first developer's guide to Microsoft®'s Internet/Intranet file sharing standard..
HPOV vs. GroundWork Monitor Enterprise How serious is your organization about saving money?..
The Cisco Smart Business Roadmap: Solutions to Address Today's Business Challenges and Move Your Business Toward Optimal Performance SMBs:..
Microsoft Lync 2013 -- Free Quick Reference Card This Microsoft Lync 2013 Reference Card offers the fundamentals, as well as tips for using..
Up and Running with Photoshop Elements 10- Free Video Training Tutorial In Up and Running with Photoshop Elements 10, Jan Kabili introduces..
Should You Invest in GRC Tools? Learn the advantages of using GRC solutions for your business...
MarketScope for IT Project and Portfolio Management Software Applications In this report Gartner discusses the IT PPM software application..
Combine ITIL and COBIT to Meet Business Challenges Learn how ITIL® and COBIT can be used together to understand the challenges of..
Managing IT Performance and Availability from an End-User Perspective Learn how BMC Software can help you monitor end-user transactions,..
How to Design & Manage a Strategic Outsourcing Program and Avoid Common Mistakes Software vendors: Discover how to effectively make..
Freelancing Fundamentals In this course, author and seasoned freelancer Tom Geller shows you how to prepare for a transition to freelancing...
High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This paper for high-tech customer service..
How To Support Your Customers With Twitter 20% of Twitter users are seeking customer support! Learn how to quickly integrate Twitter into..
Four Steps to Developing a Service Management Strategy for Midsized Business Learn solutions for automated systems and for more efficient..
Exploring Windows 8 For Dummies--Free Sample Chapter Get up to speed on Windows 8!..
Satech Rodlan Upgrades its IT Services with NTRadmin to Support an Increasingly Mobile Client Base With new offices and customers to support..
Significantly Reduce Print Costs with No Impact to End Users This Industry Analyst test report shows significant reductions in toner usage..
FierceCIO Stay up-to-date on the latest in IT security, staffing, and spending trends by signing up for this free, twice-weekly email news..
Photoshop CS5 Extended One-on-One: 3D Type Effects- Free Video Training Tutorial In this final installment of Photoshop CS5 Extended..
Rapid ROI with Remote DBA: The Operational and Cost Benefits of Remote Database Administration CIOs and CFOs alike must find a sustainable..
Microsoft Excel 2003 -- Free Quick Reference Card This Microsoft Excel 2003 Reference Card provides shortcuts, tips, and tricks for the..
IT Automation for IT DecisionMakers IT professionals, learn how to use automation to optimize your organization's service desk...
The Invisible Threat: Interference and Wireless LANs Discusses the threat that interference represents, and how spectrum assurance tools can..
Microsoft OneNote 2010 -- Free Quick Reference Card This Microsoft OneNote 2010 Reference Card provides shortcuts, tips, and tricks for the..
Google Calendar Essential Training- Free Video Training Tutorial In Google Calendar Essential Training, Google Apps trainer Susan Cline..
2012 Payment Security Practices Survey Gain access to stats and best practices on protecting payment security data...
Ensuring Application Availability in Remote & Branch Office Locations Top 5 tips from Forrester Research for supporting application..
Achieving Configuration Compliance in a Regulatory Framework Find out how to achieve automated configuration compliance with an appliance..
How Outsourcing Your HR Can Benefit Your Bottom Line Should you outsource human resources? The definitive answer to this question lies with..
IT Innovation Success Kit for IT DecisionMakers Learn how new technologies are cutting insane software maintenance costs, while also..
Discovering Savings with Enterprise Software Support Services How TomorrowNow provided Tropical Shipping with cost and time savings while..
CA Clarity™ Project & Portfolio Management The need to speed innovation is a fundamental business reality today--but so is the need to..
Becoming Proactive In Application Performance Management IT organizations must employ technologies like end user experience monitoring as..
High Tech Customer Service and Support: Using Analytics to Build a Roadmap to Success This white paper for Customer Service Professionals in..
Cleaning Up Your Excel Data In this course, Dennis Taylor explores the functions, commands, and techniques in Excel that restructure data,..
Best Practices for Measuring Help Desk Performance Learn how to measure and master the performance of your help desk in this free white..
Camping World Increases Compliance and Reduces Cost with Google Message Discovery Learn how Camping World increases compliance and reduces..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
SPSS Statistics Essential Training- Free Video Tutorial In SPSS Statistics Essential Training, author Barton Poulson takes a practical,..
Silver Peak's VXOA: A Foundation for Universal WAN Optimization It is a new era - with new leaders - in WAN Optimization. The drivers are..
Legacy Tools: Not Built for Today's Helpdesk Why applications like RDP™, pcAnywhere™, VPNs and VNC™ may be costing you..
FREE Scientific eNewsletters from Advantage Business Media Are dedicated to specific markets, with a commitment to providing relevant,..
5 Steps to Protect Your Automation Applications from Downtime Learn how to significantly improve your automation applications availability..
IT GRC Turning Operational Risks into Returns Learn how to turn your company's IT GRC processes into strategic assets...
27 Tips for Getting Started in IT Discover everything you need to get started in technology...
High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This white paper for high-tech customer service..
The Data Quality Imperative in Governance, Risk and Compliance Organizations pay a significant price as a result of poor quality data. What..
Top 10 Reasons to Go Green in IT You know sustainability is critical. Now learn how it can be good for your company, IT department—and..
Outsourcing Web Projects: 6 Steps to a Smarter Business - Free Preview! Learn the fundamentals of finding, selecting, engaging, managing,..
Staying One Step Ahead with Synthetic Performance Monitoring Learn why it's essential that businesses measure application response times..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
Key to Reducing Risk from Unauthorized Applications Learn how application control ensures only trusted applications run on servers and..
The Conflict Between IT and Business Ends Now: How Leading Organizations Improve Support and Meet Expectations Sure, there is often friction..
The Retrospective Handbook A guide for agile teams...
MDM and BYOD - The 8 Key Factors To Your Projects Success If you are currently in a Mobile Device Management or Bring Your Own Device..
Desktop Virtualization: The SMB's Answer to Office Productivity For small and medium sized companies that have limited budgets and IT staff,..
Leveraging In-house eDiscovery Technology for Protecting Data Privacy, Enabling IP Protection, and Controlling Sensitive Data This paper..
Drupal 7 Essential Training -- Free Video Training Tutorials Drupal 7 Essential Training shows how to get the most out of Drupal, the..
101 Design Ingredients to Solve Big Tech Problems Tough technology and business challenges face you at every stage of a project...
Accessing and Selecting Business Management Software Transitioning accounting functions to a new software package is tricky, this guide will..
Hosted Security for Small and Medium-Sized Businesses Learn how SMBs can get enterprise-level benefits by using a hosted security service..
A No Risk Solution for Patching Oracle® Servers Get instant patch protection while eliminating reactive server patching and preserving..
Improve Quality, Save Time and Money - Single Source Your Technical Documentation and Training Single sourcing technical documentation and..
 
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